I booked myself the Top to Toe day spa experience for my birthday and enjoyed every part of it! The ladies were amazingly welcome and helped me have the perfect day. I would highly recommend this place and I'm looking forward to my next visit.
Service was ok, receptionist was not that friendly and welcoming. Even though there was no one she seemed to be very busy. Massage was also mediocre, bed was not at all comfortable. The neck pillow was literally in face while sleeping face down and could not breath. We went for couples massage, my husband said his therapist was ok but mine was not good at all. She was friendly, may be I was her last customer and she was tired. For $200 we could have gotten better massage in the regular chain spas.
We are so sad that you did not have a good experience at our Spa. We get rave reviews on our massage therapists and our friendly front staff. We would love to offer you a visit with another massage therapist . PLease contact LInda Anne
Customer since 2018
The beautician was very knowledgeable, gentle and told me everything she was doing. She was very attentive and made very good recommendations towards my future skin care.
I set up an appointment to have my hair cut. I also asked if the stylist had a straightening product she used, other than Brazilian, whereby my hair would remain straight for several months. I was told on the phone yes but that she would charge more and I may need to wait 15 minutes. I set it up. I arrived for my hair cut and was told the stylist doesn't use straightening products because she believes they damage the hair. So, she proceeded to wash, cut and style my hair. When I walked out she had styled my hair with waves and curls. She had not listened to my needs. I believe she thought she was helping me by showing another way to style my hair but that wasn't my intent from the get-go. I'm disappointed and rethinking my use of her for highlights on my next visit. .
The sauna was very relaxing and therapeutic. My therapist, Ling was very professional and effective in treating my areas of concern. I will definitely return for further treatments and highly recommend this establishment to everyone for their health and beauty needs!