95.2% would refer friends and family to us

4 stars Customer since 2016

Was charged various rates for the same monthly office visit.

Bee Caves Family Practice replied:

Our office charges patients according to what the insurance contract states. Patient's that have what is called a "high deductible" policy, pay the negotiated rate between the insurance and our practice. This rate varies according to carrier and level of service received, as well as any procedures that may have been performed. Once a patient has met their deductible, their out-of-pocket cost again varies by carrier. Some will pay 10%, 20% or higher, while others will not owe any out-of-pocket. Please refer to your insurance policy for further details. You may also contact our Business Manager Sara who will be happy to review this information with you.

5 stars Customer since 2012

First Class Medical Care!

Bee Caves Family Practice replied:

We appreciate your review and look forward to seeing you again.

5 stars Customer since 2017

Very helpful, knowledgeable, & efficient. Thank you!

Bee Caves Family Practice replied:

Thank you for your review. We look forward to seeing you again.

4 stars Customer since 2017

I did not have to wait long, it was easy getting through your new patient paperwork online. The staff was polite and seem genuine about your health care needs.

Bee Caves Family Practice replied:

We thank you for taking the time to write a review to let us know how we are doing. We are looking forward to helping you with your healthcare needs.

5 stars Customer since 2017

the staff is fantastic.

Bee Caves Family Practice replied:

Thank you for the kind words. We look forward to assisting you again when needed.

5 stars Customer since 2015

Walked in Monday morning with some minor issues and was able to get an appointment for later in the day.

Bee Caves Family Practice replied:

We are pleased to hear that the staff was able to get you in the same day. We hope that you are feeling better and look forward to assisting you with your healthcare needs going forward.

5 stars Customer since 2014

I came in because I had a cough that would not stop. A dry, hacking cough. I got in, was given some meds and then had a reaction to one of them. When I called back to talk with them, they were so efficient in getting me back in to follow up on how get me something that would alleviate my cough. They squeezed me in to their late afternoon appointments. That's how great this office is; if you have a problem they will do their utmost to get you in to get some relief.

Bee Caves Family Practice replied:

Thank you for letting us know how we are doing. It's unfortunate that you had a reaction to the medication but we are pleased to hear that the staff got you back in quickly and the provider you saw was able to find something else that worked for you. We hope that you are feeling better and look forward to seeing you again.

5 stars Customer since 2010

The new doc Samantha did a great job, your practice provides exceptional care for their patients, highly recommended all the doctors here.

Bee Caves Family Practice replied:

Shannon was a PA student and did a tremendous job working with Dr. Freeland and his patients. We are happy to hear that your visit went exceptionally well. We look forward to seeing you again soon.

5 stars Customer since 2017

Bee Caves Family Practice is one of the best doctors office that I have ever used. All of the staff from the doctors, PA''s. medical assistants, and office workers are warm, welcoming, and really take good care of their patients. They are very thorough. They care about every aspect of patient care.

Thank you!

Bee Caves Family Practice replied:

The providers and staff at BCFP value their patients. We are pleased to hear that you were treated well and felt welcome at your visit. Thank you for taking the time to provide us with a customer review. We look forward to assisting you with your healthcare needs.

5 stars Verified customer

People here are very nice and friendly. They all seem really knowledgeable and actually know what they are talking about (at least in my experience).

Offices are clean. I've been all around the country throughout my life, and I really like this place. The doctors and Nurses are awesome.

Bee Caves Family Practice replied:

We are always happy to hear about our patients having a positive experience. Thank you for taking the time to inform us of how we are doing. We look forward to assisting you with your healthcare needs.