94.7% would refer friends and family to us

5 stars Customer since 2018

I was very impressed with Bee Caves Family Practice in Lakeway. As a new patient I was treated very quickly and very professionally. They took my medicare and insurance which was a concern for me before going. I would recommend Carissa very highly. She was awesome.

Bee Caves Family Practice replied:

We are thrilled to hear that your first visit with us was a positive experience. Carissa will be happy to hear about your review. Thank you taking the time to let us know about your experience.

5 stars Customer since 2017

Everybody very professional and friendly

5 stars Customer since 2018

Very nice friendly staff!

4 stars Customer since 2018

Great experience.. wonderful staff.. happy to know that I have a good dr near by

Bee Caves Family Practice replied:

We are happy to hear that you had a positive experience. We look forward to continuing to assist you with your healthcare needs.

5 stars Customer since 2018

It is nice to know someone is willing to take the time to listen and want to help.

Bee Caves Family Practice replied:

We are happy that we were available to assist you with your healthcare needs. We look forward to assisting you again as needed.

5 stars Customer since 2012

Outstanding Medical Care !!!

5 stars Customer since 2017

Kim is so awesome. She gets right to the point and is so empathetic. I feel like she honestly cares about me and wants me to be well.

Bee Caves Family Practice replied:

We appreciate you telling us how awesome Kim is. Thank you for your review. We look forward to seeing you again.

4 stars Customer since 2018

I was very happy with my care. The staff were very nice and polite. Dr.Freeland was great and very friendly.

Bee Caves Family Practice replied:

Thank you for taking the time to let us know about your visit. We look forward to seeing you again.

5 stars Customer since 2017

I normally avoid FNP's and PA's when I can, but Carissa Madrid was exceptional. An outstanding patient caregiver. She was very knowledgeable and had a solid understanding of my needs. I will be glad to have her as MY FNP any day of the week. Thanks Carissa,

Steve

Bee Caves Family Practice replied:

We are pleased to hear that Carissa was a good fit for you. We greatly appreciate you taking the time to let us know how Carissa is doing. We look forward building a relationship with you as our patient.

2 stars Verified customer

I'm still sick a week later, had to make an appointment with another Dr. I was brushed off as not important, or oh she will get better later. However, I have to work for a living and cant take off a month to get to feeling better plus I don't know what is causing me to feel so bad.The Dx given me made no sense but I was too sick to argue about it.

Bee Caves Family Practice replied:

We are sorry to hear that you are not feeling better. We certainly understand that you need to be able to work. Please contact our Business Manager Sara at (512) 263-9072. She would like to speak with you in regards to your visit and treatment.