95.0% would refer friends and family to us

5 stars Customer since 2012

Dr.Freeland, PAs , Nurses and Staff are the Best Medical Team in the Area!!!

5 stars Customer since 2016

Had a great experience the people were all very friendly and helpful. Do appreciate reminders and the fact that take you in at your appointment time and there is not much waiting.

5 stars Customer since 2015

Dr Freeland is friendly and knowledgeable. He’ll laugh and joke or be serious as necessary.

3 stars Customer since 2017

I had an abnormal EKG, Doctors assistant wanted to call an ambulance, advised I go to emergency room!

A few hours later I went to emergency room, nothing remarkable was found. Four hours and thousands of dollars later I was sent home!

Not even a follow up phone call from Bee Caves practice after being patient for years

Bee Caves Family Practice replied:

Beth,

We appreciate your feedback. In response to your feedback, anytime a patient has an abnormal EKG that shows concerns, we are going to advise them to see a cardiologist or go to the ER right away. This is for the safety of the patient as your health and well being are of the most importance.

After a patient is seen in the ER or by a specialist, they are often referred back to us to follow-up. Unfortunately, we do not always have time to contact our patients by phone. This is why the follow-up visit is so important.

We apologize that you feel we did not meet your standards. We are however, happy to hear that there wasn't any major concerns with your cardiology visit.

5 stars Verified customer

I had a couple of reasons to be seen, and the doctor and nurse practitioner listened to my concerns, demonstrated knowledge and competence in diagnosing my issues, and provided sound advice on available treatment and medications to pursue.

5 stars Customer since 2014

The best possible partner I could have improving my quality of life.

Having been a patient for more than 8 years, I have experienced the following consistencies.

1. I see the doctor at the time I scheduled my appointment. I've never had to wait longer than 10 minutes.

2. The office staff have always been friendly, supportive and efficient.

3. The medical staff leave me with a feeling they are genuinely concerned about me and my health.

I cannot overstate how positively consistent and supportive the entire staff remains to me and remain key players in my quality of life.

5 stars Customer since 2020

Great staff & Dr Pratt is very knowledgeable

5 stars Verified customer

Greay physicians office. The patient support staff is very friendly and very helpful!

5 stars Customer since 2021

Very kind and helpful staff. Would highly recommend!

5 stars Customer since 2007

All of you have done a remarkable job in caring for us -your patients.

It gives me confidence in knowing you all care.