Cut my hair far too short. Requested 2-3 inches, the stylist took of 4-6 in some layered areas. I explicitly requested on multiple occasions that I did not want blunt even ends. I ended up with a blunt cut layering, similar to a 12 year olds hair cut.
Requested an eyebrow trim to clean up my already shaped brows. The stylist overplucked and unevenly thinned some areas.
A new customer gift bag was provided which I thought was a great treat. Upon getting home, I found there was nothing in the bag but business cards and free entry to a bar in Denver, and one small sample of men's bodywash shampoo combo.