98.3% would refer friends and family to us

5 stars Customer since 2017

First impressions are very important for a business. I called ahead to get some information on Bee Vet and the receptionist was very polit and very informative. She made me feel comfortable and calm even though I was very concerned for my dog Spartacus who wasn't feeling too well at the time.

When I got to my appointment, the vet technician was very friendly as well and I can see that she understood my concern and did a wonderful job bonding with Spartacus. Dr. Chow was my Vet and she was absolutely wonderful. She was very informative and went through everything in detail to make sure I understood my options and what was going to be done. I have not had a go to vet location in all the years I have lived in austin but as of yesterday, I have found my place. I will definitely be returning whether it be for a check up or my pets need medical attention. Thank you all.

BEEVET Animal Hospital replied:

Thank you! We strive to excel at everything you mentioned. We are glad Sparatus is doing well & look forward to seeing both of you in the future.

5 stars Verified customer

Our visit to BEEVET was efficient and very pleasant. The staff was friendly and helpful and both dogs were treated kindly and reacted well.

5 stars Customer since 2003

Thank you for your quick response on Max's prescription refills. It's greatly appreciated.

5 stars Customer since 2017

My First time impression is a feeling of professionalism, genuine care for the dog and the owner and availability for questions, guidance and support. Thank you Team BEEVET!

BEEVET Animal Hospital replied:

We would like to thank YOU for the kind words! We make every effort to be there for our clients & are glad to hear you appreciate that.

5 stars Customer since 2017

Staff are always so helpful. they are genuinely caring

5 stars Customer since 2017

Very impressed by the friendly staff. Doc knows his stuff!! Glad I chose them to be my kitties vet!

5 stars Customer since 2017

Friendly and welcoming staff.

2 stars Verified customer

The vet kept pressuring me into buying things I didn't need. For instance, she made it seem as if my cats teeth were horrible and about to fall out, suggesting a deep cleaning under anesthesia. When I went to another vet, I was told it wasn't that bad and I should subject a two year old cat to anesthesia.

BEEVET Animal Hospital replied:

Dear, Anonymous,

I'm very sorry that you had an unpleasant experience with us. As one of only 12 AAHA accredited hospitals in Austin, we follow recommended AAHA guidelines and practice gold standard medicine. Board certified veterinary dentists and AAHA guidelines recommend annual dental cleanings for both dogs and cats over the age of 1 year of age. We apologize if you felt "pressured", as this is never our intention--we believe there are always alternative options. We would really like to hear how we can improve our service, should you have the time.

Sincerely,

The BEEVET Team

5 stars Customer since 2013

I continue to be impressed by the caring staff and Dr. Chow. They always go above and beyond to make everything as easy as possible.

Dr. Chow is just simply so warm and welcoming. She is always so understanding of the expenses and does whatever she can to make it easier. I love BeeVet and would never take Cleo anywhere else. Cleo is loved and adored there and that's all I can ask for.

5 stars Customer since 2017

Dr. Moore took great care in examining our puppy girl. I've never seen a vet exhibit such care and knowledge. She recognized how special this little dog is to us and treated her accordingly. She will leave no stone unturned in helping to heal our little one.