93.8% would refer friends and family to us

5 stars Verified customer

Always a great massage with Alvaro! Not only does he take his work seriously, but he is so kind and attentive. I am hooked!

5 stars Verified customer

I don't go for massages that often and I should.

My MT gave me a beautiful massage and he has the most healing hands and touch someone could ever ask for. I left energized and relaxed.

JF

5 stars Verified customer

This was one of the best massages I've ever experienced. Brenda brings a really wonderful mix of knowledge, technique, and intuition to her work. My shoulders are in much better shape thanks to her!

5 stars Customer since 2004

Annmarie is the best massage therapist! She is kind and caring and soothing in her manner and her massage. Can't wait until my next appointment!!!!

5 stars Customer since 2014

Wouldn't continue to make additional appointments if the services of both Samantha & Robyn weren't exceptional

5 stars Customer since 2007

I love Brenda for massage therapy. She always does a great job and I now request her every time I visit. I've gone to several people at Bella Sante for a massage. Some have been very good; some are just OK. Brenda actually pays attention to your body and what it needs and really makes you feel like you are getting personalized attention.

2 stars Customer since 2004

I have been a customer of Bella Sante Lexington for approximately 15 years. I believe Lexington was their only location at the time. Yesterday, I went for some waxing, I booked the appointment last week. When I checked in I thought I was getting my regular esthetician. However, I was very surprised when the person who worked on me was someone completely different. She did my face wax and leg wax but during the leg wax she pulled the skin in a way and bruised me. To her credit, she told me about this, apologized and said the service would be discounted. When I checked out, the women at the desk said my leg waxing service would be comped. I told them that I originally booked with another esthetician and asked if that got switched for some reason. They didn't see any record my appointment was made with my preferred practitioner last week and the mistake must have happened at the call center. (I have never liked dealing with the call center. I used to be able to call the Lexington location directly to book my appointment. There is online booking, but it's not very user friendly and won't take appointments for weekends.) They also said that they were going to contact the call center and find out what happened and also put my preferred practitioner in my record so it pops up when I call in. I appreciate this attention, but I'm now wary. I started going to Bela Sante because their prices for waxing were comparable to a salon and their facility was clean. I also liked their attention to detail and customer service. I hope yesterday was a fluke. If not, I'll be going elsewhere. Fool me once shame on you, fool me twice, shame on me.

5 stars Customer since 2014

Loved the dry brush massage. Jillian was excellent. Spa was clean and well stocked as always. I missed the yummy granola that is usually available. Love the strawberry coconut water.

5 stars Customer since 2014

Chris is fanastic. She is kind and gentle and lovely to talk with

5 stars Verified customer

Nicole is the ultimate professional. In addition to providing fabulous services on a very consistent bases, she cares, she builds relationships,and she makes me want to return soonest. She is a gem.