4733 Elm Street
2nd Floor
Bethesda, MD 20814

Mon: 11:00AM - 7:00PM

Tue: 10:00AM - 8:00PM

Wed - Thu: 9:00AM - 9:00PM

Fri: 9:00AM - 7:00PM

Sat: 9:00AM - 5:00PM

Sun: 10:00AM - 5:00PM

What others had to say

3 stars Verified customer

I thought the salon was underwhelming, the service was fine, but really expensive. Blow drying/diffusing not included? I am fine with my color, but not sure the stylist really understood what I was looking for after discussion. My balayage looks identical to me just getting highlights, I would have just done that.

2 stars Customer since 2015

I was very disheartened to find out yesterday after my appointment that my retail dollars that I had saved up over the years, had been suddenly wiped clean. They explained that it was a decision that was made in January, seeing that my last appointment was in December, how was I suppose to know I would lose ~$20 in rewards? They didn’t send out an email informing their customers of this... it left a very bad taste in my mouth. I’ve been a loyal customer there for years, and they couldn’t even honor my retail points only days after them being wiped away— without my knowledge. Overall disappointing customer service/ experience.

5 stars Customer since 2018

My first appointment was superb in every way. A HUGE change from the salon I just left after 16 years. I am thrilled. Lauren was super good on consultation and service.

5 stars Verified customer

Really great first experience! Starting with the booking process - I had to make last minute changes and Bella Bethesda was very helpful with moving it.

The actual experience was great start to finish - everyone was nice, offered some water/beverages, and made me feel comfortable.

Of course the haircut was perfect as well - they took a lot of time, worked through my hair with me and made sure to understand what I was looking for, and took plenty of time to make sure it turned out great.

Wrap-up was positive! Helpful with timing for next appointment, product reviews and suggestions, and plenty of first time coupons lol.

Even received a hand written thank you card!

In general - was looking for a place like Bella Bethesda, and previously had not been having any luck in the area. Glad I found this salon! Overall very happy, and looking forward to my next appointment.

5 stars Customer since 2018

Christa was my stylist - and I absolutely love what she did with my hair. She is very nice and sweet, she doesn’t rush to make you beautiful ! Girls on the front where super nice as well!

Looking forward to my next visit!

Thank you

Anya

5 stars Customer since 2008

Skillful hair stylists and excellent customer service.

5 stars Verified customer

Always excellent! Cintia and Kathryn excel at their jobs; Ngoc has managed to tame my 22-year old son’s very thick and curly hair; and everyone working at the salon helps to make it a relaxing experience.

5 stars Verified customer

Boy is the best! I've been at the salon for many many years, and I've always loved it except ----> I absolutely hate the new cash tip policy. I don't even have a ATM pin, and I never remember to bring cash. I feel terrible not tipping, so I end up having to make another trip with cash. It's truly a pain in the butt.

5 stars Customer since 2009

Every stylist at Bella is wonderful! They have experts in all areas such as color, straightening, keratin, updos, and blowouts. My favorite is the amazing scalp massage during the shampoo process. The front desk staff go the extra mile to make sure you are comfortable while at Bella. My entire family uses their services. Highly recommend!

5 stars Customer since 2010

This is such a well-run salon with a superb group of talented people at every level. The atmosphere is professional yet relaxed and friendly. Everyone seems to get along very well and there is a genuine feeling of cooperation (as opposed to tension or competition) among the staff. The presence of ergonomic floor mats, integrated into the decor, is a sign that concerns of the people work here are taken quite seriously. When making the appointment, the person on the phone seemed very competent in determining who would be a good stylist for me and got an appointment at a convenient time. My whole time with Nicole I felt that she understood what I wanted (and didn't want), and was very open to any concerns I might have, even encouraging me to call her afterwards if I had any questions or concerns (which I don't!) The whole thing was a very positive experience. Thank you and congratulations on having built such a terrific business! Your success is very well-deserved.

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