The services provided are fantastic. I am disappointed that the stylists are ALWAYS trying to upcharge. I have had highlights done by the same stylist for a year, and this time I was charged an additional $20 for the length of my hair. That is disappointing when it was never mentioned to me until check out. I also do not need a hair cut every 5 weeks when I have my roots touched up. They charge an additional $20 to blow dry your hair when receiving color and not a hair cut. The price of color or highlights should include drying your hair. Once again, ALWAYS trying to upcharge.
I apologize that pricing was not discussed with you prior to your services. Please contact me, Krystle, at (704) 658-3330 so I can look further into your transaction.