I am always satisfied with my visits to the office. that being said, I had a recent appointment at 10AM, and received a call at 9AM that I could come in early if I'd like, and I did. I arrived, checked in, sat down in the lobby, and watched as another patient arrived, checked in, sat for just a few minutes and was escorted back, while I continued to wait for my turn. this is not a big deal, I was just confused as to why call me in early if I had to sit and wait more than usual.
James, thank you for the comments. I can understand that it seemed like you were not taken back first. What happened was that a different hygienist had a scheduled appointment with the person you saw go before you. Please know we do try our best to limit your wait time. I am very sorry for any inconvenience.