Emile and the rest of the team at Benz Elite were absolutely amazing. This is my 2nd time having my IS250 Lexus AWD serviced at Benz Elite and once again they did not disappoint on customer service or on taking care of me and my car.
I needed to have my alternator replaced and I initially had a diagnostic run at the dealership service center and they were quoting me a price of almost $2K (for an alternator + battery replacement + labor)!!!! I called Emile that same day and he quoted a much more reasonable price and he talked me through the repairs that were required and kept me informed if he ran into any issues.
Overall, I highly recommend Benz Elite Automotive and their customer service and prices are exceptional!
I had the incorrect dates in my planner and showed up on the correct time on the day after my scheduled appointment. They didn't blink and laughed and said they would get me in. It didn't take long and as always took care of the concern and sent me on my way. So refreshing.
Amazing experience that goes beyond the work. The workmanship was excellent, but the confidence that their pricing was fair and the promptness of their work makes me sure that they will be my mechanic for life!
My experience with Benz-Elite was excellent in every regard. Technicians and staff were very professional and knowledgeable. I really appreciate the fact Emil and his team took the time to answer my questions and explain technical and routine maintenance aspects of my newly acquired Mercedes SL320.