2809-C Dorr Ave
Fairfax, VA 22031

Mon - Tue: 7:30AM - 6:00PM

Wed: 7:30AM - 6:30PM

Thu - Fri: 7:30AM - 6:00PM

Sat - Sun: Closed

What others had to say

5 stars Customer since 2021

I recently took my car in for new brakes and rotors as well as an oil leak . I knew My 2002 Mercedes 240C was in the ri ... Read More

1 stars Customer since 2021

CHECK YOUR RECEIPTS!!! I've been a long time customer (15+ yrs) who generally takes pride in highlighting the great cus ... Read More

Benz Elite Automotive replied:

Benz Elite Automotive values all of our customers but especially those that have been with us for a long time! The cost estimate provided for the job requested is the same price for you as it is for any customer that walks through our door. The cost does not reflect an attempt to make up any 'perceived' loss of revenue on a previous visit. We aim to be competitive where we can but sometimes as a small independent shop we do not benefit from the discounts and/or bulk buys that dealers and larger shops can get. Furthermore, when we can't be competitive in price, and as much as we would like the business, we always encourage our customers to do what is best for them. With regard to the previous visit regarding a tire replacement, we tried to get it covered for you under warranty but it was denied due to tread wear from usage. We did the measurement in front of you and we made the call to the warranty company on speakerphone so you could listen in real time to what they responded. They said the warranty does not cover the tire for regular wear and tear usage. So, in a good faith effort, we replaced the tire for you at our cost. We understand you are unhappy with the cost estimate for the brake parts and it is your choice to not have us do the work for you. It is our established rate for the service requested and multiple texts and calls to the shop and personal cell phones does not change the cost of the job. And certainly, raising doubts about our integrity does not either.

5 stars Customer since 2021

Service at Benz Elite is consistently excellent. I had a problem with my convertible top, and it was corrected affordabl ... Read More

5 stars Customer since 2020

The Benz Elite crew are a great group of people that truly looks out for the consumer and the quality of work and custo ... Read More

5 stars Verified customer

As always, service was excellent. They always answer my questions and explain the issues thoroughly. Good mechanics ar ... Read More

5 stars Customer since 2021

Premier service at a reasonable price.

5 stars Customer since 2021

Never disappointed with the guys at Benz Elite

5 stars Customer since 2021

Great place to service your Mercedes. Quality work and friendly people.

5 stars Customer since 2021

Benz Elite provides first class service at reasonable prices, compared to MB dealers. Their mechanics know what they are ... Read More

5 stars

The folks at Benz Elite consistently provide great service!

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