84.0% would refer friends and family to us

5 stars Verified customer

I would not recommend Dr Khasrovi because he doesn’t listen or seem to respect his patients but I respect and appreciate Dr Huang. I highly recommend her.

Berkeley Orthodontics North replied:

Please give us a call to address your feedback. While you can certainly arrange appointments with a specific doctor, we want you to feel comfortable and taken care of by any of our doctors.

4 stars Verified customer

Efficient friendly and professional

Berkeley Orthodontics North replied:

Terrific - we need to figure out what is missing to get that 5th star?!

5 stars Verified customer

Friendly, warm staff. Doctor explained everything in great detail- put my son at ease.

Berkeley Orthodontics North replied:

Thank you for your feedback - we believe in the benefits of treatment, but we want our patients to also feel comfortable and a part of the overall experience.

4 stars Customer since 2012

Great staff! Upper teeth aren’t as tight as I would have preferred, very light touching, spacing still exists, noticeable when flosising. I spent this last year and multiple Invisalign re-do’s To correct with moderate to satisfactory success. Thank you!

Berkeley Orthodontics North replied:

Let's talk at your next appointment - we would love to have extreme satisfaction! Retainers are important to resist the spaces from opening - if there is not adequate settling, we can consider other options.

5 stars Customer since 2013

Best doctors and technicians!!!!

Berkeley Orthodontics North replied:

Best patients!

5 stars Verified customer

Professional and friendly staff that is always seeking out the best outcome for their patients.

Berkeley Orthodontics North replied:

Thanks - you made our day!

5 stars Verified customer

Wonderful people

Berkeley Orthodontics North replied:

We appreciate your findings!

5 stars Customer since 2012

Friendly environment and staff. Take you at the time of your appointment. Take good care of my daughters teeth. Remind you of your appointments. I have been taking my kids there for over 20 years.

Berkeley Orthodontics North replied:

We love working with your family - not 20 years with just one kid!

5 stars Customer since 2016

Very nice and attentive staff. Always get my son in quickly for appt.

Thank you

Berkeley Orthodontics North replied:

You are very welcome!

2 stars Customer since 2017

The appointment started late for no apparent reason. The technician was available and sent to Jane just forgotten about us until my son (who is 9) went back to the counter to check-in about the status of the appt.

Once my son was seen, the tech was not very compassionate. Our son was clearly scared by the procedure and no one explained it to him. They just kept proceeding without any warmth or compasson. He was clearly distressed and frightened. A second tech was brought in who was all about "getting it done" rather than supporting him or easing his anxiety. Given that this is the first in a long series of appointments for our young son, this is concerning to me.

Berkeley Orthodontics North replied:

We are so sorry to hear this - it sounds like anything that could go wrong, did. Impressions are not easy, and we are sorry that it was scary for him. We will explain things along the way, and we are hopeful that the treatment steps and appliances are tolerable. We appreciate your feedback.