99.5% would refer friends and family to us

5 stars Verified customer

Kept us posted on progress well. Reasonable price. Really pleasant staff.

Berkshire Motors LLC replied:

Thank you for your nice review. We appreciate you servicing your car with us. Jim Marcucilli. owner

4 stars Verified customer

Good fast service thank you guys

Berkshire Motors LLC replied:

Thank you Don for the nice review. It means a lot to us to know that we are keeping our customers happy. Jim Marcucilli. owner.

5 stars Verified customer

We brought our car into Berkshire for a second opinion after another mechanic wrote up a long list of work for us. The team at Berkshire found similar work, but the costs for each item were all less than the original estimate that we got, and were very clear about what items were necessary for safety and the longevity of our car, and which were just for convenience and/or unnecessary and not worth the cost of repair. On top of all of that they got the work done a day earlier than expected and stayed a few mins later than closing to make sure we could get there to pick up our car that day. Really nice service - they have won our business!

Berkshire Motors LLC replied:

Just wanted to say Thank you for your positive review. We do appreciate that you took the time out of your day to write it. See you soon. Jim Marcucilli. Owner

5 stars Verified customer

My 1969 Chevy pick up was leaking everywhere. The Berkshire staff and mechanics assured me they would fix it all..they also fixed my hard starting issue, which everyone told me was a fuel delivery/return issue. All fluid leaks have been fixed, and the truck starts the first time everytime!

This shop listens, communicates great with its customers.

Berkshire Motors LLC replied:

Hi Gerald. Thank you for the positive review. We appreciate your trust in us. Hope the truck is doing fine. Jim Marcucilli

4 stars Verified customer

Fast, efficient, and friendly, that's what I like best about Berkshire. Their prices are mid-range, not getting any deals but you're not gonna get ripped off either.

They are one of the old guard who insist on the 3 month/3,000 mile oil change policy, which is not accurate anymore. Then, the service sticker they put on my window after my latest oil change said to come back in 3 months or *2,000* miles. Guys, come on. Even my service manual says 7,500 miles.

Berkshire Motors LLC replied:

Hi Dillanger. Thank you for your review. We always appreciate our customers taking time out of their schedule to lets us know how we are doing. As for the 3,000 mile intervals, it is deeper than just changing oil at 3,000 miles, most car will go 10,000 miles between oil changes. There are 2 reasons why we put the stickers at 3000 miles. The 1st is that we have come to realize customers are so busy with their schedules that they usually show up at 5-7000 miles for their oil changes. If we were to put 5-7000 miles between oil changes then customers would probably come in at 10-12,000 miles. They are just typically late. The 2nd reason is that we like to open the hoods of cars between 3-5000 miles just to see if anything needs attention. Waiting past 5000 miles or more before opening a customers hood may cause us to miss a failing or broken part which can lead to a breakdown. It's just a preventive way to insure we catch things before they happen. This also goes for looking over the rest of the car like the brakes. I hope this clarifies things. Jim

5 stars Verified customer

Friendly, honest, trustworthy and efficient service, combined with quality work makes Berkshire Motors the preferred choice for all of our automotive repairs.

Berkshire Motors LLC replied:

Thank you for your kind words. We really appreciate receiving such positive feedback. -Jim

4 stars Verified customer

Jim runs a tight shop. He is thorough in his diagnostics and, I believe, fair in his pricing. His shop's work is very good. His reputation keeps him fairly busy so make an appointment.

Berkshire Motors LLC replied:

Thank you for taking the time to write a nice review, James. We appreciate hearing positive feedback from our customers. -Jim

5 stars Verified customer

Awesome experience as always! Very pleased with the work and the communication throughout the process. I trust these guys and recommend them to anyone in need of honest mechanic work. Hard to find sometimes

4 stars Verified customer

I had an excellent first time experience with Berkshire Motors. They were very personable, professional and their work was first rate

Berkshire Motors LLC replied:

Hi, Gary. Thank you for your kind review. Glad you had such a positive first experience. -Jim

5 stars Verified customer

Honest, reliable and straight shooters that worry about your safety first. Best garage I have ever been too and will never need to go anywhere else.

Berkshire Motors LLC replied:

Thank you for your positive response, Joe. It's always a pleasure to service your car. -Jim