98.0% would refer friends and family to us

5 stars Customer since 1997

Excellent staff, always stick to their schedule

5 stars Customer since 1996

As a customer for over 20 years we have always found the service to be excellent and and the staff to be caring and professional... that's why we keep coming back...

5 stars Verified customer

Dr. Abrams is excellent! Personable, on time and answers all my questions without being defensive. Office staff super friendly and office super clean.

5 stars Customer since 2018

was seen immediately even as a walk-in, doctor and staff was very friendly, very good service!

5 stars Verified customer

Highly rate this veterinary hospital. Everyone there is knowledgeable, efficient and kind. I wouldn't leave my pets just anywhere- would you? Bernardo Heights VH treats them as family with the best of care and compassion. If you need a vet then this is the best!

5 stars Verified customer

Informative, timely, and outstanding care.

3 stars Customer since 2014

Long wait after my appointment time

5 stars Customer since 2014

The office staff and doctor were very friendly. I did t feel rushed but at the same time my dogs appointment was efficient. We were taken to exam room within a couple of minutes of arriving.

5 stars Customer since 2018

Dr. Anderson was amazing, our 8 week old puppy felt comfortable and loved! Prompt service and good prices!

5 stars Customer since 2018

Our visit to Bernardino Heights Veternary Hospital was exceptional for many reasons. First off the visit was complementary, which is unheard of now a days. The doctor did a thorough exam of my dog and concluded that there was an issue but she was not in any pain at this time so the surgery could be postponed. I was not pressured at all into doing an expensive surgery in any way. The doctor did recommend a pain pill and per my request wrote the script for me to have filled elsewhere at no extra charge as I have had vets change for writing a prescription in the past. The customer service here from the entire staff was Awesome. I have been in Customer Relations for 40 years and this was such a breath of fresh air. Very "Old School". Although the office is about 40 miles from my house I plan on making BERNARDO HEIGHTS VETERINARY HOSPITAL my regular vet for all my fur babies.

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