98.1% would refer friends and family to us

5 stars Customer since 2014

Professional And efficient!

5 stars Customer since 2009

I love Rick. I recommend all my friends to Bernards because they are the best. Not because they maintain my car but because they have excellent customer service.

3 stars Verified customer

It was a very simple job, and was done satisfactorily. However, Bernards refused to provide me an estimate beforehand, either on the phone or once I had the vehicle in the shop. I left it in the shop with a promise for a call back with an estimate within an hour. No call back after 3 hours, so I called and they reported the work was complete. Charged me an hour labor for something other shops do in a half hour. As I noted, the work was satisfactory, the procedure not so much.

5 stars Customer since 2014

Great service ina timely fashion

5 stars Customer since 2011

As usual, prompt and efficient. Even with a drop in appointment.

5 stars Customer since 2017

Rick and his team are amazing! They provide world class service in a timely manner and they always make sure to follow up and explain what work needs to be done. Yusef has done a great job hiring them!

5 stars Customer since 2010

Job done quickly and for a good price!

5 stars Customer since 2017

I cannot say enough good things about the customer service I received at Bernard's. I had a horrible experience elsewhere and brought my car to Bernard's in hopes they could identify and solve the problem. They were timely, informative, and reasonably priced. They also went above and beyond to help me connect with places that could help with items they do not service. I will always take my car to Bernard's now if only to be treated courteously and fairly.

5 stars Customer since 2014

Very happy with your service and turnaround time

4 stars Verified customer

They do a good job and are trustworthy.