Wow, what an amazing vet clinic! My little one was not doing so great and had been in the hospital for a few days. I wanted to get a second opinion and they got me in so quick. Midori is amazing at the front desk; she's so compassionate and knew I was super worried. They got me in the same day. Dr Au is incredible. She's so smart and compassionate. She really listened to me and treated me with respect. They followed up with me just to check up on my pup on their own time just to make sure she was doing okay. They really really care about the animals here and don't just want to nickel and dime you.
The staff were very friendly and gentle with my dog. Everything went really fast, but I still had time to ask all of my questions. My dog left happy so I know she won't be afraid to visit, which takes stress off of everyone!
We loved it from start to finish. The staff was so friendly and knowledgeable, getting us an appointment at the last minute. The doctor personally introduced himself to us. The tech called twice with updates. I felt so good about the care our kitty was getting while there for an extended time. The prices were also really reasonable.
As a new pet owner, with little experience, and many questions, the professionals at Beverly Robertson Vet Clinic were very patient and thorough. I really appreciated the time they took to fully explain everything that was going on, and I sincerely felt like they had my best interest in mind.
Everyone was super nice to me and my big boy!! Everything he needed was fully explained and the doctor was nice enough to educate me on optional services and why they might be necessary now or in the future. I never felt unnecessarily pushed toward anything and Louie left having a nice, calm experience at our new vet!! Thank you!!!