I am disappointed with the lack of planning. I arrived 15mins early (as instructed) and waited 20mins for the massage therapist to come and get me. During the massage I could hear loud talking and laughter. It was distracting and not relaxing at all.
I requested a package deal that included a facial, massage and foot scrub.
I did not receive the foot scrub even though I had been there 20mins early. When I left it was 9 so no way to get it done. Very disappointing..