Bobby F. Griffin, Inc.
Specialty Retail
2191 Island Road
Bristol,
VA
24201
(800) 964-3668
Mon - Fri: 8:00AM - 5:00PM
Sat - Sun: Closed
About
Bobby F. Griffin Inc. is the company that developed, pioneered and patented the concept of disposable paper auto floor mats. We offer several different paper types all designed to fit the needs of our customers. All mats can be custom imprinted. Our generic in-stock copy is also available on each paper type. Our main objective is to make sure each customer receives the attention they deserve by providing outstanding customer service and exceptional products.
Languages
- English
- Spanish
Payments
- American Express
- Cash
- Debit
- Mastercard
- Visa
Staff
Beth Palin Webb
2 stars Anonymous Featured review
Production problem and lack of notification of the problem by the company was a problem for me. The only way I found out about the problem was by checking on my order which hadn't shipped past acknowledgement date. Then, they told me a date for shipping; but, it didn't ship then either. They didn't advise any problem until I checked. If I hadn't checked, I don't know when the goods would have been shipped to my client. I did get apologies, and a call from principal. But, he didn't send tracking as I asked on Friday. I did receive the invoice very promptly on next Monday, though. Tracking was received with invoice.
I've done business with BFG mats for some years, This recent order, and the one prior,both had problems. Problems do happen. I'm disappointed that the only way I found out about the problems was through my efforts. NO ONE let me know when the problems occurred . Let me know so I don't seem ignorant when my clients wants to know where their goods are. Very, very, very dissatisfied with recent business.
AJ, our deepest apologies for dissatisfaction. You have been a customer for many years and we do not pride ourselves on a lack of communication with our customers. We can assure you that future orders will be handled differently.
5 stars Anonymous Customer since 2022
Great Product and always great service
5 stars Anonymous Customer since 2011
Always a pleasure to talk to and always so very helpful in locating what I need!
5 stars Anonymous Customer since 2017
Awesome customer service
5 stars Anonymous Customer since 2011
Always helpful and easy to work with.
5 stars Anonymous Customer since 2010
EXCELLENT SERVICE!!
5 stars Anonymous Customer since 2018
Fast service
5 stars Anonymous Customer since 2011
The staff is so friendly. They're a pleasure to work with.
5 stars Anonymous Customer since 2022
Responses were quick and professional
5 stars Anonymous Customer since 2011
Simple and easy to order - received merchandise quickly.
5 stars Anonymous Customer since 2012
Great company to do business with.