I drive from Portland to bring my puppy here. They answer all of my questions and let me know I can call anytime if I have anymore. They give me all available options for my pets healthcare so I am well informed. The front staff always knows whom I am and my pet’s name when I walk in. They are so friendly and it is obvious they care just as much about my animal as I do. They send me reminders about my next visit, have an online portal that I can keep track of my pets records, and if I want they will give me a print out of an estimate of what my next visit might cost me.
I choose them because of how they handled the end of life care for my sister’s 19 year old cat. He needed a lot of care the last two years of his life and when he passed away at home they were so caring. They sent her a condolence card, handled his cremation with his ashes returned and so much more she did not expect (a paw print, poem, etc), and any left over medicine she hadn’t used they let her return and refunded her money.
All these things are what makes them well worth the drive.