As usual, the staff was amazing. The tone of any business is set by the front staff. Biddeford Animal Hospital front desk staff are exceptional when calling, arriving for appointments, and at check out. They are a tribute to the Hospital's high standards of client interaction. The technicians that do the first stage in the exam room continue this same interaction. I have now met all of the Doctors and have complete trust in their medical skills and abilities to put our minds at ease as we have two fur babies with heart disease. Our journey with our pets is sometimes scary but Dr Spader always answers our questions with compassion and with the information we need to understand where we are at medically. There are not enough words to express how thankful we are for Biddeford Animal Hospital.