Big Creek Pet Hospital - Middleburg Hts
Veterinary
16949 Bagley Road
Cleveland,
OH
44130
(440) 234-5831
Mon - Thu: 8:00AM - 7:00PM
Fri: 8:00AM - 6:30PM
Sat: 8:00AM - 3:00PM
Sun: Closed
Services
- Small Mammal
Languages
- English
Payments
- American Express
- Care Credit
- Cash
- Check
- Debit
- Mastercard
- Visa
Certifications & Memberships
3 stars Markiann O Customer since 2024
This was the first time I have ever boarded a pet. I felt that the kennel was small. It was very loud and I could tell m ... Read More
5 stars Angela K Customer since 2022
Love everyone at BIG CREEK PET HOSPITAL, always treated like family
5 stars Marilyn M Customer since 2021
Always concerned about Kula’s comfort and talking soft to her. That is so appreciated by me.
3 stars Anonymous Verified customer
My appointment was at 9am I was 10 mins early, at 9 The Vet Tech took me into the room asked a few questions and I waite ... Read More
I apologize that you had this experience. I will look into the situations that led up to this and we will make adjustments. Estimates are typically sent over within 48 hours. Unfortunately, I don't know who wrote this (Anonymous author) so I can't look into that for you. If you still have not received the estimate, please call our office at 440-234-5831.
5 stars Angelica B Customer since 2020
I've been with Big Creek since 2106 but I do have to say this was the best and most pleasurable experience my fur baby h ... Read More
5 stars Brenda B Customer since 2018
Poppy’s first visit to your clinic was awesome. She was obviously very unhappy with her previous vet. Thank you all so m ... Read More
5 stars Kristen A Customer since 2022
I love this vet. They are so thorough and kind, always going the extra mile to care for you. I had to take my twin toddl ... Read More
3 stars Jennifer M Customer since 2022
I called to make an appointment for my dog. We couldn’t get in for 2.5 weeks. While we were there, the vet and assistant ... Read More
Thank you for your feedback. Our goal is always to find a solution to see our sick babies. Typically, we place Diagnostic Exams on our waiting list and will call if any appointment slots become available. Unfortunately, we did not in this case and I apologize for that. We have spoken to our team and have made some adjustments so other babies with health issues won't have to wait for the period you did. We hope Sunny is feeling better and we will see you again on the 29th.
5 stars Donna H Customer since 2022
Everyone is kind and understanding at Big Creek. And as much as my pup can be a wiggly fighter in an exam, she always lo ... Read More
4 stars Paula F Customer since 2018
Very pleasant and kind to our pet, Julie.
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