100.0% would refer friends and family to us

5 stars Customer since 2015

Doctor and staff were amazing. Love Big Creek.

5 stars Customer since 2015

Doctor and staff amazing.

5 stars Verified customer

Quick and efficient as usual

4 stars Customer since 2012

The Dr & tech were very good with my dog. I waited for a few weeks for the appt. My first appt was cancelled due to staff illness. The cost was more than I expected but I did receive a partial refund on my charge card without an explanation.

5 stars Customer since 2018

I love coming here!

5 stars Customer since 2018

Vet was careful with my cat .When drawing blood was very careful.I just wish you had emergency appointments available when needed.

5 stars Customer since 2009

Great overall experience with the doctor and staff!

5 stars Verified customer

Everything was great! Staff are personable and professional! It is evident that they care about every concern pet parents have regarding their babies!

1 stars Customer since 2018

My appt for Bailey was at 4:30. We arrived early and were put in a room. We waited for 40 minutes. It was after 4:45 when they came in. I will never go back to that vet

Big Creek Pet Hospital - Olmsted Township replied:

I am sorry to hear we didn't meet your expectations. Unfortunately, we do have patients that come in for one reason and our doctors find other issues that need to be looked at. Our doctors pride themselves in giving each patient the needed time to provide proper care/treatment for each issue, and to make sure mom and dad know what is needed to be down at home. This may extend their time allotted for that appointment, but we know the proper care was given and the patients will feel better after their visit. I hope any veterinarian in the future gives Bailey the same care. If you would like to give us another try we would love to see Bailey again, but we understand if you feel you need to try somewhere else.

5 stars Customer since 2018

Kind caring staff Dr Saxton is wonderful,