72.7% would refer friends and family to us

3 stars Verified customer

Service on vehicle was excellent, but Josh's customer service could use a little work. When i placed the tire order the previous day, he hung up the phone on me while I was mid-sentence, asking a question, which felt a little rude. Then when I was paying after the service was complete, we got on the topic of where I work, which is a company that he is also a client of. He proceeded to vent to me and complain about how dissatisfied he is with my company's service whenever he goes in. When Im on my day off and not at work, the last thing i want to be doing is continously having to apologize for my company. The experience left me feeling as if that is the last time I ever want to give Big-O Tire my business.

5 stars Verified customer

Fast friendly service and great prices

5 stars Verified customer

Tony and the crew are great. Provided timely diagnostic on potential oil leak and anticipated ordering the part to complete job by end of day. Awesome group of guys.

5 stars Verified customer

I didn't get the name of my mechanic/service rep, but he provided great service! I went to a dealer service center earlier and they told me I had to replace a tire due to a side wall puncture. Fortunately for me, my mechanic noticed the puncture was not deep enough to cause a leak so he saved me time and money on replacing the tire. He also was able to give me a deal on my brakes as compared to the dealer service center.

5 stars Verified customer

Tony is very customer focused and friendly. He was great in assisting me to have my 4 tires replaced. He had communicated with me by calling me to assure my needs are met. Tony is a great asset to Big O Tires.

5 stars Verified customer

Always ready to diagnose and fix any suspension problems,

Fast tire install and wheel alignment, reasonable prices

5 stars Verified customer

The Big O Team consistently helps look out for my best interests rather than just trying to make money. It's definitely appreciated.

5 stars Verified customer

Tony was great to work with.

5 stars Verified customer

Great!

5 stars Verified customer

Great staff--knowledgeable, honest, and courteous. Reliable and expertly performed work.