52.6% would refer friends and family to us

5 stars Verified customer

Prompt, professional service.

5 stars Verified customer

Once again, BIG O Berkeley has come through for us. We have had our Honda serviced for 12 years and have consistently had excellent work, good reporting on what's happening, and prompt service. We returned with our new Hyundai two years ago because we have had the years at BIG O Berkeley because it seems each person we've worked with has been helpful in our making good decisions about maintaining our cars. Will came through for us in that way as we made our way through this last repair.

1 stars Verified customer

I had to return the next day to fix the repair which was not done properly.

1 stars Verified customer

They keep changing the estimates everyday. Then the day was suppose to pick up my car they parked my car in the middle of parking lot where it got hit.

Big O Tires Berkeley replied:

the estimate did not change, that you missheard and assumed that the estimate was less than the dealers part cost was a miss understanding, I apologized that another customer hit the car. I believe we did so bad that we worked with you on payment

2 stars Verified customer

They did not put a sticker on my car telling me when to get my next oil change.

4 stars Verified customer

Really good. Friendly and prompt.

No 5 stars because web said they had tires in stock. Berkeley store retrieved them quickly.

3 stars Verified customer

Same-day service and courteous manners were the pluses of Big O. The minuses were mainly that the price overran the estimate by over 1/3 even though the service was simply replacing a tire. It seemed like a good-faith mistake, but it still leaves a bad feeling behind. The smaller minus was that the tire deal was mediocre. It was by no means a ripoff, but I feel I could have done a little better elsewhere.

5 stars Verified customer

Mr Andre Spencer treatment me professionally with respect and answered all my questions and he also inspected all my tires and informed me that needed an alignment I really appreciate his honesty Mr Spencer needs to commended .

1 stars Verified customer

Taking to long t

4 stars Verified customer

Very good service!