94.4% would refer friends and family to us

2 stars Verified customer

Made an appointment for 10am. Car wasn't started til 11:45??why? Very inconvenient! Also wanted an oil change but you don't Cary 20w-50?? I purchased the tires from you last year. Would have thought better service levels based on passed and future business.

5 stars Verified customer

All of the guys are simply amazing

3 stars Verified customer

I stopped in to see a bout getting an oil change while I wait, and was told it would be 1.5 hours or so before they could get me in. I didn't have that kind of time. They suggested I make an appointment for another day. So that afternoon I went online to see about the earliest appointment for the next day. The system offered me 9am, and I took it. My car sat in the parking lot from 9am until 10:55. I have no quarrel with the amount of time the work took once they pulled my car in. They were very thorough and very accommodating. But I'm disappointed in the whole appointment scenario. I don't think it works very well, but it was my first and only experience. I'll certainly give them another chance, but I'm not highly optimistic that it will be better. Scheduling service is a challenge, and far from a perfect science. But I can't help wondering if there's a better way.

5 stars Verified customer

Awesome service and always friendly with honest advise.

4 stars Verified customer

a slight glitch during sign-in, but other than that, the process was a smooth one.

4 stars Verified customer

As usual, great service at a reasonable cost. I slight glitch on signing in (for which I share the blame), but other than that, a smooth process.

5 stars Verified customer

Excellent service. Truck aligned in 30 minutes. Ryan honored my Groupon and was very courteous. First time there. I'll be back.

3 stars Verified customer

My car is pulling hard to the right. i called in to tell the store this 2 days after getting it and the guy who answered (Ted or Tim) not sure was totally not cool and not helpful and overwhelmed by in coming calls at 9AM. Having said that Ryan is a great asset to your store.

5 stars Verified customer

Always great service!

5 stars Verified customer

Excellent service, friendly, helpful front office

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