I had an appointment for an oil change only. I waited 2 hours. It would have been helpful if someone told me how long it would take. However, the staff was very friendly and did not try to sell me any additional services.
I used online quote and make appointment for the first time and it worked will. They were ready for us when we arrived and took the amount of time they quoted. Great job like usual...I've been a customer of this particular Big O store for 15 years and keep coming back for the convenience, value, and good service.