I left my car overnight (of course I was worried about the safety of it). They called me the next morning and gave the details of what needed to be repaired. After accepting the offer of repair, I received a call-back in the afternoon that my vehicle was ready to be picked up. I received work above and beyond the repairs I was accepting. Pablo (he handled my repair order) was very thoughtful in explaining again the repairs and what it cost. I left there feeling confident that my car was in good shape. He also, on paper, explained the recommended repairs that needed to be done in the future.