66.7% would refer friends and family to us

5 stars Verified customer

Great customer service and fast turnaround

5 stars Verified customer

I appreciated the honest suggestions, informed information and repairs that are being provided by this location.

4 stars Verified customer

Everyone who waited on me was extremely helpful and courteous. The only reason I did not rate my experience as excellent is due to the company procedures that put your staff under extreme stress. They must answer phones, meet with clients with often a long line of people waiting. It is such a poor system! Why not give numbers, so customers can sit in the waiting room??? Instead, they stand and stare at the representatives, wondering how long it will take them to get their turn. This makes the entire experience, for both customers and your sales reps highly stressful and not to mention those of us who cannot stand for long periods. Meanwhile, as we wait in line, there is an empty waiting room and empty picnic tables outside.

5 stars Verified customer

Peter, Gerald & the mechanic whose name I,m sorry I did not get, went the extra mile to help me.

5 stars Verified customer

Service is always great, and the staff are awesome

5 stars Verified customer

Very good . The guy who assist me was very pleasant and easy to talk too.

1 stars Verified customer

Would not,rate the pinole facility favorably. Had to wait for over four hours for new tires and wheel alignment with an appointment

4 stars Verified customer

Great job!

2 stars Verified customer

Long wait

1 stars Verified customer

Unhappy, I remember when I used to go to this location and they would walk to your car to get information. NOW they just tell you (the customer) to go get your own information i.e. your mileage from your own car. These employees are lazy. What happened? Is this the quality the customers get with increased in the bay area?

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Albert M. Tsang DDS

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Orthodontic

Axelrode Orthodontics

5 stars 73 reviews

94% would refer friends and family to us