88.2% would refer friends and family to us

5 stars Verified customer

Tom and the guys did an awesome job getting 4 new tires on my ride and getting me back on the road.

Thanks Tom

5 stars Verified customer

Maybe change up the el Dorado sheriff recruiting video that is on loop in the waiting area

5 stars Verified customer

I needed a set of tires for my truck, as well as a rear set of tires for my wife's SUV. I found the staff at the Placerville Big O to be friendly, helpful, and interested in getting me exactly what I wanted and needed, without pushing me to upsell, which I highly appreciated. It felt like doing business with an old friend.

5 stars Verified customer

Straight forward, professional service. Easy in/out & accepts Groupon coupons. Definitely returning customer.

5 stars Verified customer

Big O had a problem with a couple of my vehicles about three months ago. However, they made it right. I will still go there for tires and oil changes. They are prompt and quick with no appointment needed. I trust them much more than some of the quick and speedy service places.Thanks guys.

5 stars Verified customer

Great service and they matched my price

5 stars Verified customer

Very good service as usual, done fast and very odious courteous.

5 stars Verified customer

Although I had some problems with communications and got conflicting information regarding the repair needed, as well as an employee being rude and unprofessional, when I brought the car in to get the work done yesterday, not only was the work done quickly but the store provided me with a loan car so I could run some errands while the repair was being made. I was very pleased with this courtesy. I am also scheduled to bring in one of my other cars for maintenance tomorrow and I am hoping for the same level of courtesy and professionalism I had yesterday.

5 stars Verified customer

good selection and quick service. great protection plan for tire coverage w 24 hr call to change flat for you!

3 stars Verified customer

I made an appointment, but I never got a confirmation. But I was the second person in line so there was no delay in staring the alignment and oil change. What's the point of an appointment.

I'm stunned at the cost of the oil change. $10 to discard the oil and $12.99 a quart. That's pricey considering you buy oil in 55G drums.

I can't grasp $155 for an oil change (event with 3 gallons of oil) and that included a $55 discount. It also appears that the oil was/is overfilled.

Sadly, the before camber value wasn't documented in the alignment.

But on the plus side all the work was completed in 45 minutes.