78.4% would refer friends and family to us

4 stars Verified customer

Good service !!!!

5 stars Verified customer

Craig was juggling calls and line of people. Still provided great customer service.

5 stars Verified customer

I love these guys! They do very high quality work and they never cheat you. As a woman I feel comfortable going there. They explain everything and make great suggestions for getting the most out of my car.

I told all my friends and now they get their car work done there as well.

5 stars Verified customer

Excellent service

4 stars Verified customer

Mike was cordial and very professional when he checked us in. Unfortunately, he has already left when we came to pick up the vehicle and the lady that checked us out was quite rude and unfriendly (forgot her name though).

5 stars Verified customer

Andrew was great and easy to work with. Very polite. Explained everything. Very helpful. Would definitely go back. Thanks Big-O!

5 stars Verified customer

great customer service, explained everything, no concerns. thank you

1 stars Verified customer

I took time off yesterday specifically to get my vehicle oil change so that I wouldn't have as much as a wait doing it on a weekend. I went in at 11:30 a.m. and my truck was taken in at 11:45. I was told it would be about 1 1/2 hours and that I would be called when it was done. Instead of waiting in the lobby I decided to take a walk and wait for the call. I walked back into the store after doing grocery shopping at 1:45 and let the gentleman in front know that I hadn't been called and it was 2 hours since I dropped my truck off. He looked around for my paperwork to only find out that my truck got missed and I had to wait an additional 30 minutes for my truck to be done. This was very disappointing.

5 stars Verified customer

Good service. Did good job on my car's wheel Alingment.

5 stars Verified customer

Excellent service quickly delivered by friendly staff.

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