Called them to find out if they had the tire I needed. Alex, who answered the phone, said he could order the tire that day, and it would arrive the next day. When I arrived two days later, I was greeted when I walked through the door, and I asked for Alex. Alex greeted me, and went through the particulars with me, i.e. what services would be provided, cost, etc, which was a good value. The waiting room was nice, however, there was no coffee to be had. I was in and out in about 30 minutes. Efficient, affordable and friendly. Definitely a good place to get tires. Do call, though, before going there to ensure they have the tire you need.