91.3% would refer friends and family to us

5 stars Verified customer

Friendly customer service and completion of the job ahead of my expectations. Very convenient to have complete full tire service facility in Morgan Hill.

5 stars Verified customer

I got there first thing on a Saturday. When I pulled in I say 7 people already at the door waiting. The doors opend and the people rushed in. Alex and Anthony, the techs on duty that morning were cool, calm, and polite as they fielded myriad of questions and at times the same questions with new customers. I appreciated the professionalism and honesty. He's a great experience and definitely would recommend Big O Tires in Morgan Hill

5 stars Verified customer

Dropped my car off to have the tire warranty honored and it was so very quick. I am Very happy with the turnaround time.

5 stars Verified customer

Service was great. Very honest. Will be back for tires soon!

5 stars Verified customer

Great job no problems at all.

5 stars Verified customer

The manager was great, my experience was very positive, very connected to the customer!

5 stars Verified customer

Excellent service. Very friendly. As a somewhat new single woman, taking care of my own car maintenance is a growing skill. I know how to change my own oil . . . (Yes! Be impressed!) . . . and, well, now I know how to check and see that my tires are embarrassingly bald. I went in hoping to get a cheap "slow leak fix", but the guys at Big O kindly ... and gently ... showed me just how bad all four of my tires were. I'm just thankful the slow leak got my attention before I blew a tire halfway to Southern California next week in the summer heat.

As I reconciled with the shock and expense of replacing 4 "run flat" tires on my Mini Cooper (I was pre-warned by a Mini owner they weren't cheap), I stared at the painful estimate trying to decide what to do. Not knowing if it was worth it to shop around, I decided to ask the kind older gentleman in the waiting room his opinion. He said, "Nah. They have great service here and you probably won't find a better deal anywhere else."

I talked with my brother after the fact and he agreed.

I had a good experience at Big O and will be back . . . apparently in 5,000 miles to have my tires rotated for free, now that I had my tires replaced there. SWEET!

5 stars Verified customer

I was very pleased at the customer service that the new manager provided. He definitely is making an effort to connect with customers! I will definitely recommend Big O to my friends & family. Thank you! Neighborhood gem.

5 stars Verified customer

Service was prompt. Staff was courtiers and helpful. A+

5 stars Verified customer

They were able to repair my tire instead of telling me it was unrepairable and saying I needed four new tires because I drive a Subaru. That has happened to me twice before. So when I really do need new tires, this store is where I will buy them.

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