The Craig McCarty was exceptionally helpful, quick and friendly. They have comfortable and clean facilities. Getting a nail puncture repaired with my five year old autistic son was not in my plans, but they made it easy for me. My son got to choose his own TV show while I enjoyed the view of the snow from their comfortable waiting room, one of two. I was even offered freshly brewed coffee by Craig. He was chatty but not overpowering. I will return there when I need to purchase new tires or if I get another puncture, and I intend to make it my service place and will get my oil changed there next week.