100.0% would refer friends and family to us

5 stars Verified customer

Got four new tires. The store helped me to get the tires I wanted - not more expensive tires that I didn't need. Install took less than 1 hour. Nice waiting area.

5 stars Verified customer

Good job. You got that space age technology.

4 stars Verified customer

Love your new store and waiting areas with cameras to the bays. Quick and friendly service. Were able to special order the tires I requested and have them in a day. Competitive pricing and easy scheduling of appointment. My only issue was when I was told I would be charged a deposit for the tires, the entire amount was put on my card (and more), but they quickly and easily fixed this with an apology at the time of my appointment.

5 stars Verified customer

Service was fast and friendly, as expected. I've always had good experiences with Big O in Fort Collins, and would recommend them for anything from a nail in a tire to a new set of four tires.

5 stars Verified customer

very friendly and courteous

5 stars Verified customer

This is the second set of tires I've gotten there. Super fast and friendly, great tire advice, Craig the manager there was extremely helpful. I'll be back for my wife's tires.

1 stars Verified customer

I was not happy with my visit at big o in Fort collins off timberline. I was charged 50 dollars and did not get the tire mounted that the service Manger said he could do. I ended up leaving with nothing getting done on my truck as promised and a 50 dollar bill with nothing changed. In my line of work you don't get paid for a job if you don't get it done. I won't be doing further business here and it's sad to see that someone will charge you for something they say they will do and don't get done.

5 stars Verified customer

Big o tires exemplifies customer service by treating you like someone they want to see over and over. The very best customer service.

4 stars Verified customer

Great group...attentive to needs. Good value relative to other area auto service centers, ample automotive mechanical expertise.

5 stars Verified customer

I've been taking my personal and fleet vehicles to Big O Tires for everything from tires, oil changes, and flushes to tie rods and wheel bearings. I've regularly used the north Fort Collins and south Mason locations over the past 10 years and now the new location on Timberline and have always had a great experience. These guys are not only friendly and helpful but also know their stuff very well. I completely trust them with my vehicles (over 50k miles per year) to keep them in good running condition. They are trustworthy, which is hard to find in the auto repair world, and stand behind their work. They even replaced a wheel bearing a 2nd time at no charge when it failed shortly after the original installation. I like these guys and highly recommend them.