100.0% would refer friends and family to us

5 stars Verified customer

excellent service

5 stars Verified customer

My visit to Big O Tires was a great experience. I was told and shown the problems with my car and given great advice as to the repair. Jerry was very helpful and seemed knowledge about the cars front end. I thank them all for all their hard work.

1 stars Verified customer

More interested in collecting revenues than providing customer service. The customer service at the 75th Ave. location is aweful. Discount Tire will be my choice in the future.

4 stars Verified customer

Nice clean shop. Friendly, helpful people. A little slow. Reasonably priced. I most likely will use them again

4 stars Verified customer

Happy with the service I received from big o had my car done when they said it be done even though it was really busy they got it done. Thanks

1 stars Verified customer

Never go there!!! I told the gentleman that before they did anything to be sure the oil filter comes off first. (I was getting a standard oil change but had tried to do it at home and the filter was bent). He told me ok. He called me and said the car was almost done and offered me an addition 200$ of recommended work. I politely said not right now but I'll take it into consideration. When I got back he immediately came out and told me that he wasn't able to get the filter off but that I still had to pay for the oil change because he put in new oil. (Even though it had new oil from the oil change I did when I realized the filter wouldn't come off). He gave me a 3 dollar discount and offered me no other solution. I took it to Pep boys on 75th Ave and Peoria and they got it off and gave me a FREE oil change!!!! I won't ever go back to Big O Tires!!!

1 stars Verified customer

Customer service is the major part of feeling a customer happy, the manager was the worst one, numerous lies and no professionalism, will not go back to this store and will tell all family and friends not to go

5 stars Verified customer

Meet with Jerry the owner her was great in and out on my inspection Thx

Jerry

5 stars Verified customer

Very friendly service.

1 stars Verified customer

Terrible service they forgot to rotate tires wished i didn't remind them lost a hubcap on way home won't be back