8850 Archibald Ave
Rancho Cucamonga, CA 91730

(909) 948-0111

Mon - Fri: 8:00AM - 6:00PM

Sat: 7:00AM - 4:00PM

Sun: 9:00AM - 3:00PM

96.0% would refer friends and family to us

5 stars Verified customer

My tires were in stock just as I was told over the phone.They were installed in less than one hour. I have been dealing with the guys at Big "O" Rancho Cucamonga for many years now and they have never let me down. It is my "go to " store for tires !

5 stars Verified customer

Always great service!

5 stars Verified customer

Never feel like they are trying to make me have work done to my car that isn't needed. I have sent a few of my female friends to Big O because of how I feel they will not take advantage of them as customers

3 stars Verified customer

I had a bad, then a good experience. Two weeks ago I had the store install two new AT tires on my truck in the rear. I had tires with tread left on the rear, and wanted the front (bald) tires removed and replaced with what I had on the back. I told them that. The work was done, but I didn't check the tires. They charged me for four balancing, and just over a week later I had to go under the front to check on some wiring... I saw that one of the front tires was almost bald! I realized that the front tires were the same ones I had on there when the tires were changed, and further checking showed that the front tires had not been re-balanced.... I called the dealership and complained. They had thown out my old (good tires) so they could not be put back on. Eventually, Ron, the manager agreed to provide me two new tires at a 25% discount. This was good for both of us, but I believe their technician was either lazy or fibbed about doing the work right the first time around. I will continue to use Big O, but I will always check the work, every time, now.

5 stars Verified customer

Amazing service!!

5 stars Verified customer

Excellent service. Fast and responsible.

1 stars Verified customer

I purchased the unlimited alignment a few months back. As soon as I mentioned that I just rotated the tires and needed my tires aligned, they were quick to say that it wasn't the alignment and that it was my tires. Without even looking at the truck. My truck also needed an oil change and the fluid on my rear differential to be replaced. I figured I'd let them do it. My truck is leaking oil. So I'm never gonna let anyone else change my oil now. Only the dealer. They managed to do the two new things that generated new revenue for them but I still walked away without my alignment. So my unlimited alignment I paid for did not help me at all. I found out this is a privately owned facility. I'm sure this is why they fall short in customer service.

5 stars Verified customer

Big O has always treated the Lee family with great service. Thanks again for the fantastic job.

5 stars Verified customer

Ron, John, and the guys there are always courteous, helpful, and friendly.

Recommend them highly

5 stars Verified customer

Excellent service and great value. Very happy with my big o