I was very disappointed that the owner has changed the policy after I made a purchase! When I purchased my gift certificate and class card it was during the time when they would rollover unused classes when I started another package. I was expecting to use up my leftover classes when I started my new package. The owner told me she changed the policy recently and I would not be able to use my unused classes. So I'm out 4 classes! After I finish my classes, I'll be going to Portsmouth from now on, along with many clients and teachers. Studio is nice, but most teachers are average. All the good teachers have gone to other studios.
I understand that you are disappointed with the policy change on expired classes; however, during our discussion at the front desk, you were clear that the 4 classes that you now say you lost were restored to your account. While we no longer reactivate expired cards, we did add a month onto the duration of our packages (now 7 months rather than 6) to avoid this type of problem. You had purchased multiple packages at one point, (not a gift certificate), which may be why it expired while you were not here. Because you live out west and seem to only be in New England around the holidays, perhaps purchasing a 5 class card when you come to town would help to avoid this in the future. After looking into your account further, I do feel like BYS has gone to great lengths to accommodate your lifestyle and your schedule. You were given three introductory packages ($10.00 for a week of unlimited classes) during which you attended several classes. In addition, many times over the years BYS has allowed you to purchase packages at sale prices at times that they were not on sale so as not to conflict with your religious traditions. I am sorry that you feel as though you have been slighted after all these years, particularly since the classes you refer to in your review were not actually lost. Regardless, it is great to see that you have developed a very strong practice and I?m glad you intend to continue it, albeit elsewhere. Best wishes to you and your family in 2018.
Always a clean, supportive, and positive environment. Jan is in tune with her students and offers helpful instruction. Anyone, at any level of practice, would feel comfortable and inspired at this studio!
Beautiful, good-smelling, and spacious studio from lobby to changing rooms. The hot room’s floors (not carpet yay!) make the experience that much better, as does the cool peppermint facecloth at the end of class. I love taking classes here.
Bikram Yoga Seacoast is a fantastic studio. It is spacious, clean, organized, firendly, and welcoming. Every possible effort goes into each class to accomodate for and encourage every person working on their practice. Jan is a wonderful instructor and I love how she turns the lights low so that you don't have to stare are the lightbulbs when you are in savasana or any other posture that requires you to look to the ceiling for great lengths of time! Jan is the BEST and I love her classes. She works you HARD but it's all WORTH IT!
Bikram is the perfect workout for the mind, body, and soul. I started at Seacoast about four years ago, right after my mom's death as a way to embrace and accept the loss, and I was hooked immediately. It was good medicine then and continues to be today. Jan and Paul run a very tight, loving ship. Their studio is super clean and inviting. The instructors, all of them, are experts in every way, always knowing when to push and when to hold back. Everyone is welcome, regardless of the body she or he brings. In a world that, at times, seems to be spiraling out of control, it's good to have Bikram Yoga Seacoast as a place to breathe, rejuvenate, and gain perspective. Namaste.