I came into the clinic with my pet as an "urgent care visit" during normal business hours. I was given an estimate of $440 and told that this is was a "worst-case scenario" estimate and she stated that some charges would be less or dropped if sutures were not needed, procedure went smooth, etc. I received a call from the vet approx. 3 hours later stating everything went well and that I could come get my pet. I showed up, 4 hours after the initial drop-off, and my bill was only $20 less than the "worst-case scenario" estimate. I was charged $98 for an urgent care visit (this covers NOTHING, just my fee for walking in the door); my suture fee was changed to a extraction fee, not dropped like I was initially told; I had a hospitalization fee and a nursing fee- note that my pet came into the clinic in a personal kennel, and was there less than 5 hours; I also had numerous other charges. I asked about the charges and why I was initially told the estimate was a "worst case scenario" fee when really it was just shy of my actual bill for a rather straightforward procedure. She compared my pets charges to that of my child getting a procedure in a hospital (which is like comparing apples to oranges in my opinion). I stated that I felt like I was duped into this large bill and the lady said she will have the vet call me the next day. The next morning I got a call from the vet verifying all the charges and even stated that they also gave my pet an IV antibiotic as well since they were still below my estimated "worse case scenario" cost. I received an apology for "my" misunderstanding and was asked to pay my bill.