1. My dog is extremely anxious about going to the vet. I scheduled to have him in a run instead of a crate at your suggestion but he was still put in a crate.
2. I called after he was dropped off to add the senior wellness check up but it wasn’t done.
We’ve been coming to Blackbob for 2 1/2 years and just heard about the express groom option yesterday which would have been a great option for Oliver over these past couple years.
It just doesn’t seem like there is any continuity between the front desk and the services you provide and I’m concerned about the quality of care for my dog.