When I first arrived at BFI, I felt I died and went to heaven. Nothing but great hospitality and customer service. Hopefully I will be back to your shop to get more parts for my GTI. It seems like you guys really enjoy what you do to, maybe someday I will be able to work there lol.
Thanks for the kind words Khalid, we really do love what we do! We live and breath this stuff and thoroughly enjoy upgrading the heck out of VW's just like yours! Enjoy it and we'll see you and your Dad soon!
I took my car in for an intake, tune, and shift kit from APR. The guys at BFI were very accommodating and did a great job on all the installs. I love my GTI now, not that I didn't before of course. It took a little longer than I'd have like to get an appointment, they didn't have the intake in stock and had to order it, but that's about the worst thing I can say. They know their stuff, if you're looking for upgrades on a German car you should definitely check out Black Forest.
First impression/experience was very good with staff and technicians. My problem was small and my car is older but the staff made me feel my needs were very important to them. They also kept it to just what was needed and made excellent recommendations for the near future. I'm willing to pay more for the kind of service Black Forest Industries provide and yet their prices are excellent to. I'm looking forward to my next appointment which will be soon.