Thank You Ashwin ! We Greatly Appreciate this review and glad you had good service with great explanation to what was done to your vehicle . in regards to the "belt noise". We would be to help figure this out, let us know and thank you again for servicing with Black Forest Industries.
Best German service and repair shop in the Triangle. I highly recommend Black Forest Industries for anything from complete restoration to a simple oil change. Hats off to these guys. Remarkable client service and impeccable performance.
Once again Black Forest has done an outstanding job on my GTI. At this point they've replaced almost everything you wouldn't have to grind a weld off to remove and it all works extremely well. They always have good suggestions on what I might want to consider next but are never pushy about it. They get their work done on time, everything's always neatly laid out under the hood, and they're good about telling me what to expect after an upgrade. I'll definitely be back for more go-fast parts, and I'd certainly recommend them to anyone with a German car looking for upgrades.
I have been a longtime BFI customer, and continue to be impressed by their capabilities and passion for the brand and car ownership in general. The repairs appear to be done very well, and their thorough approach to recommending needs for my car (urgent vs. down the road) shows me that they have my best interests in mind.
They take the time to answer all my picky questions and give me a confident feeling when I leave my pride and joy with them for whatever surgery it needs to undergo!
As always, BFI is a great shop for not only normal service requests, but also for custom work such as tuning & modifications. Their customer service is always spot on & the work performed is done in a timely manner with great professionalism. Thanks as always BFI!
BFI did a great job all around! Customer service was above and beyond as they were able to fit me in under a time crunch! The best part is that we were traveling for Christmas and they were able to get us on the road without having to change our travel schedule. The pricing was excellent, more than half what Audi Dealer quoted. The technician stayed late a few days to make sure my care was ready for the scheduled time and it was. Car ran great with no issues, all work was completed perfectly! I would highly recommend to anyone looking for an alternative to the dealer. Big thanks to Joe and everyone at BFI!