Sorry to hear you were unhappy with the cost of services. If you want to send me an itemization of the services/products you received, I can make sure that the charges were fair and accurate. Most practices in the vicinity are very similar with their fee structure and shouldn't vary much. I hope I can ease your concerns. You can reach me at 789-5700 or by e mail firstname.lastname@example.org. Thanks.
Customer since 2016
Dr. Blake is awesome. We have great faith in his care of our pets. His staff is always helpful and caring.
Up until recently, I would have given my experience with your hospital 5 stars. While the staff are wonderful and friendly, and obviously are very fond of the animals that visit the clinic, I have a few issues with the lack of communication provided about pre-treatment preparation. I have three times had my dog in for procedures that require her to have nothing in her stomach that might regurgitate. No staff member has ever given me any directions not to feed her in the morning before her sedation and/or surgery. Luckily, because I have had surgery and sedation myself, I suspected that I should not feed her, and called the office to confirm that. Each time, I was told that, yes, I should not feed her. I am concerned that this was not communicated to me before I asked. What if I had been a first-time owner who had no experience with sedation? My dog may have had difficulties with choking, or I may have had to delay the treatment because she had food in her stomach. I also was in a week ago to have follow-up x-rays done in order to make sure Heidi's leg was healing properly. As yet, I have not had a report on the outcome of those x-rays, or directions on how to proceed from here with her recovery treatment. Neither the doctor, the surgeon, or any staff member has contacted me with any information about Heidi's progress.
Our three dogs always receive the highest standard of care and concern at Blake vet. We have entrusted their medical needs and boarding to Justin and his staff for over 12 years and are always treated with respect and honesty. We give them the best possible rating.
The fact that Dr. Blake and his wonderful staff will come to the house on Islesboro makes him #1 on any scale! In addition to your caring and excellent treatment, thank you, Dr, Blake, for saving WILLIS and her people the added trauma of a trip in the carrier in the car and on the ferry!
They’re always great to my pups. They answer any questions I have and they’re available. When Maggie got porcupined, they were able to get her in and made me feel like her health mattered. She wasn’t just “next”.