Our dogs are treated with care and sensitivity. We have been bringing our dogs here for 12 years and always appreciate the excellent services and courteous staff. When we board our 3 dogs, we know that they will be safe and happy.
Brought my rabbit in for hind end weakness. Dr Blake and his vet assistant were wonderful handiling him. I LOVE the fact that even though I am definitely not a vet they didn’t treat me like I couldn’t understand what was going on. Very personable and professional I will definitely be back! :-)
I ordered Forti Flora for my cat who has digestive problems. I did not receive a phone call as I was promised so after 2 weeks, I stopped in. I was then told, they had to buy 12 boxes in order to get it in. (I only needed 2), and they asked me to purchase 6 boxes, I suppose to alleviate their cost which was not my problem. As I didn't need 6 boxes (there are 30 envelopes in each box and I give my cat 2 envelopes per week), I purchased 2 boxes. They were $39.00 each plus tax. Since then, I looked for this very same thing online, and the price was $27.00 per box for 30 envelopes. I guess I'll order it online next time as I could have saved myself $24.00 as there was no charge for 2 day shipping.
Sorry about your frustrations with the incident involving the ordering of Forti Flora. Our practice does not carry this product as we prefer use of a similar product called Synacore. When you requested the Forti Flora we had to special order the product as we normally would not have it in stock in our practice pharmacy. When the product arrived we noticed that it is sold in a carton of six. When we tried to call you several times over the past few weeks we have only been able to reach a voicemail that is still not set up. When you arrived we mentioned that the product could be bought from our practice in a case of six or you could buy it individually and very inexpensively online. Our online pharmacy can be accessed at www.blakevet.com or directly at blakevet.vetsfirstchoice.com.. They have great discounts and free shipping options. We also have coupons available at our front desk for clients who prefer or need to order products online. Hope this helps and sorry for the unfortaunte prior experience.
Customer since 2005
The dogs were happy and healthy when we picked them up. They had been well taken care of. We never worry when we are away. The Canine Country Club takes excellent care of our dogs.
Everyone is friendly and very understanding with Murphy's manic desire to be elsewhere. Plenty of time is spent giving me all the options and I never feel rushed. I know that Murphy gets the best care.