Getting my little one neutered was my first veterinary experience and the ladies at the front (and of course in the back!) were very kind, and had genuine smiles when I both arrived and departed. The doctor was very knowledgeable and quickly identified a small issue with my kitty; I greatly appreciate his advice and foresight. It was a lovely experience and it's clear all those that work in the office really care about their patients (and subsequent owners). Thank you all so much!