It has literally took me over a week to share my experience because it was that depressing. I have been a loyal customer for over a year and I haven't had a bad haircut in well, over a year until now. It was so bad that I actually cried after I left and got in my truck. I'm not sure what the problem was, but this is so frustrating and now I have to find a new hair dresser. What's crazy is I have literally been getting the same cut nearly every single time I came in. I specifically showed her where I wanted her to stop in the back but she went up nearly 2 inches above it and she cut the top way too short and it is entirely uneven. What's even more crazy is, she did the same exact cut I wanted the very first time I came in. She has been blow drying my hair the same exact way every time but this time I don't what what she was thinking cause it was all over the place. I asked her to re blow dry it but she said "I dont have time". That was very unsettling! I paid for that time with her but instead of leaving satisfied with my cut, I left very disappointed. I even canceled plans with family in Michigan cause I didn't want to be seen with a guy cut cause that is exactly what I left with but a terrible one. I completely understand that when people make appointments they expect to been seen at or around that specific time but being a hairdresser you should also make sure your client always leaves with a smile on their face. I know this because I am also a hairdresser. I have never let anyone leave my seat unless they were completely satisfied with whatever service they got done. If it was me in her situation I would have taken the extra 10-15 minutes and redid the blow dry. I would have told my next client I am sorry but I am running late because I have to re blow dry my client before you because I want to make sure she leaves happy and satisfied with her hairstyle. If I was the person told that I would be happy to know my hairdresser cares about her clients satisfaction so I would have no problem with waiting an extra few minutes. Yes, literally a few minutes cause I have (well had) a mohawk cut until it was completely ruined. To me this entire situation is more about quantity rather than quality and that's sad. It's actually quite a shame because I really did enjoy coming to the salon. How disappointing!