Had 2 CONFIRMED appointments for the same date and time. When we arrived I was taken in and my session. She was also taken in. However, she was left to sit alone for 30 minutes. When I was finished I was brought to the relaxation room where I waited alone for 30 minutes. When I questioned this lag, I was told that the appointments were 30 minutes apart. When I stated that I had confirmed the simultaneous appointments when I made the reservation and again when I called a few days before the date,
The oops sorry response was insulting. Although we have enjoyed the facilities at Blue harmoney many times in the past, this was our last cisit.