87.6% would refer friends and family to us

5 stars Customer since 2022

Great experience purchasing a gift certificate by phone

4 stars Verified customer

Beautiful serene spa. More deep tissue work on therapeutic massage would have been preferred but relaxing.

4 stars Customer since 2022

Good experience as far as the facial. Would have liked a detailed receipt as there was confusion between the operator and the front desk as to what was received. Also, would have been nice to know what products were used during facial if I wanted to purchase. I asked and the front desk did not know and didn’t offer to find out.

2 stars Verified customer

Had 2 CONFIRMED appointments for the same date and time. When we arrived I was taken in and my session. She was also taken in. However, she was left to sit alone for 30 minutes. When I was finished I was brought to the relaxation room where I waited alone for 30 minutes. When I questioned this lag, I was told that the appointments were 30 minutes apart. When I stated that I had confirmed the simultaneous appointments when I made the reservation and again when I called a few days before the date,

The oops sorry response was insulting. Although we have enjoyed the facilities at Blue harmoney many times in the past, this was our last cisit.

1 stars Customer since 2022

This was the worst facial I have ever had especially for the price. I felt as though I was 5 and my mother was rubbing peanut butter off my over and over, there was no warming blanket and she did nothing for my lips. I was very dissatisfied but I’ve been here before and did not have the same experience. I would not recommend this esthetician.

5 stars Customer since 2022

Top Notch!!! Vitamin C facial and coconut oil scalp massage were both AMAZING!

5 stars Customer since 2022

Very relaxing. The pedicure was amazing and Rebecca did a great job.

5 stars Customer since 2022

Wonderful experience. Everything was clean. Staff very polite.

Especially, Arun in the front desk.

5 stars Customer since 2022

The experience was very fancy and peaceful the massage was wonderful I will definitely come back again

1 stars Customer since 2022

My experience with this spa was very poor. From check in to exit. The staff is extremely rude and not guest oriented. I had called the day before to confirm our appointment for a couples massage and confirmed the total price and when we checked out the price was almost $100 more than quoted even after the tip was added. During our massage my masseuse was sneezing and sniffling and coughing the entire time so no relaxation. The couples area in the back the jacuzzi had bugs and leaves floating in it and was dirty. I shared my concerns and the spa just brushed it off like there was no issue. I had also shared with the spa that it was our anniversary and was told they do nothing special for this occasion. The list goes on and I couldn’t be more upset and for over $400 we got robbed of what should have been a relaxing experience. Wyndham Bonnet Creek spa should be ashamed and needs to reasses their staffing and standards. This place is robbery.

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