98.2% would refer friends and family to us

5 stars Customer since 2015

Quiet, professional, clean and soothing. There's nothing better to say about a massage - Blue Heron has it nailed.

2 stars Customer since 2013

I write this review with a heavy heart, as I have enjoyed my previous Blue Heron appointments. I booked a 90-minute massage with Leslie Knee and called to confirm my appointment, practitioner, and verify the type of massage (duration, intensity) with the front desk a few days in advance. I was told that all was in order.

When I arrived, I learned that they had switched my practitioner to someone else. Out of respect for the practitioner involved I won't reveal her name. But when I asked why, I was told that they left me a voicemail the previous evening letting me know (yes, after I checked, they had done this - at 9:45 the night before!).

My massage was NOT what I was expecting. Instead of a practitioner with tons of experience I got a relative newbie who was nice, but far too gentle to the touch. Worse yet, my 90-minute massage ended 15 minutes early. I tried to call later that afternoon to protest, but the person who gave my massage was now staffing the front desk, and frankly, I felt bad complaining.

When Blue Heron prides themselves on meeting client expectations, it is really a shame that they pull this bait and switch nonsense on clients at the last minute. Sure, I should try again, but who knows if next time I'll get what I ask for?

5 stars Verified customer

My massage was wonderful and the atmosphere was relaxing. Thank you!

5 stars Verified customer

Lorraine provided a great massage. Maybe the best I have ever had.

4 stars Customer since 2007

Lori's the best. Make sure you hold on to her.

5 stars Verified customer

Regular massages have become addictive, an essential luxury.

4 stars Customer since 2012

Had a very pleasant experience. The massage was relaxing & helpful

5 stars Verified customer

Leslie was able to knead out the knots that have been bothering me. Very relaxing, yet professional. Highly recommend.

5 stars Verified customer

Fabulous yoga. I've tried many different classes and never been disappointed. Also had great experiences with massage and acupuncture.

5 stars Customer since 2013

Andrea (male) is a superb massage therapist. He incorporates principles of Thai massage (passive yoga) into the treatment, which really brings flexibility and relaxation into the muscles and joints.