I came in for my first ever appointment at Blush, and asked for my hair to be dyed the same color as my roots, a dirty blonde, and a blonde balage. My hair went from light blonde to a dark dark brown. THIS WAS NOT WHAT A WANTED, and I even showed a picture and had an inch and a half of roots to match. I booked an appointment to have it corrected but was told I needed to pay more money to have a mistake fixed after my detailed instructions. I never showed up because if you wanted my service you would correct YOUR mistake FREE of charge. Very disappointed in my experience here and will not be coming back.