Reviews
Body Balance Hoboken Massage & Skincare Spa
5 stars Francesca D Verified customer
I have had facials with Ivy and my skin looks phenomenal. She is amazing and gave great recommendations for my skin. My massage with Naomi was really good. The pressure was perfect the whole time and she was very friendly.
5 stars Anonymous Verified customer
Massage was excellent!
4 stars Anonymous Verified customer
Friendly service. Excellent massage.
5 stars Anonymous Verified customer
The good: My massage therapist, Mariah, was awesome. Seriously. I have been getting professional massages for decades, including from my osteopath for some ongoing back/shoulder issues, and Mariah was really very good. She checked in with me often to make sure I was comfortable, and responded to feedback. The space was very calming, as well.
I'm sending my husband here this weekend, highly recommend.
The not so good: Get rid of the weird fish tank in waiting room (if you want a calming affect, get a little water fountain/bubbly thing.) There was no where to put the used teabag. And wow, the branding/design and marketing for this place is ugh - so Hoboken. Not very modern or competitive. It reminds me of that place Massage Envy and the actual experience could not have been more different.
5 stars Anonymous Verified customer
I had a really great experience. It was very relaxing and just what I needed to unwind. My skin feels incredible after the facial and microdermabrasion session. I definitely will be recommending this place to all my friends and family!
1 stars Sayali K Verified customer
I get regular massages and was looking for a good place in the neighborhood. For my first time here, I had a very stressful week and I was looking forward to being relaxed. Instead I paid for the full hour and got only 40mins of rushed massage because I was late. I was told there was no way to get in a few more minutes - and when I come out 10 mins later, the lady is outside just waiting... my visit did not feel personable nor did it help reduce my anxiety and relax. I would never go here again. They don't have any buffer time between appointments or they they pretend they don't.
Body Balance Hoboken Massage & Skincare Spa replied:
Sayali thank you for sharing your concerns. All massage therapy sessions are scheduled and usually therapists have appointments right after. When we can we do accommodate clients who are late but usually we cannot because the therapist has another client. It would be unfair to the next client to give you extra time and start later on them.
In your case the therapist gave you an extra 5 minutes beyond your session time. The fact that you saw the therapist after your massage does not mean she was available to give you more than the 5 extra minutes she gave you. While you were getting ready to come out of your session she got ready for the next client, which happened to be a couples massage. This means another therapist was waiting for her and 2 clients waiting to go in on time for their sessions.
After your massage session she got ready for couples massage, took clients into couples room, did consultation and was waiting to go in and begin the couples session. She was waiting for you and was able to personally give you water after your session and then immediately went into the couples massage session.
Since you get regular massages I think you can understand why we could not give you more than the 5 extra minutes.
5 stars Yolanda B Verified customer
Staff is great nice and very friendly. Facial was great
5 stars Nazen B Verified customer
The best massage in my life
5 stars Ida D Verified customer
Amazing facility! I highly recommend.
5 stars Anonymous Verified customer
Amazing!! I'm very picky about massages but the massage service here was fantastic. Highly recommend.