97.4% would refer friends and family to us

4 stars Verified customer

Overall, the experience was good and I have some suggestions for improvement. We are really happy with our equipment so far; the air feels so much cleaner than our old oil furnace. Additionally, Cody was wonderful in explaining the different equipment options, providing quotes, and answering questions in a very timely manner, especially when we had some electrical issues. He was really helpful at connecting me to the electrician during that time.

My areas of feedback focus on the condition that the job site was left in. The men had to remove some Sheetrock around our electrical panel, and they did not replace any of it, so we were left with an approximately 12” by 48” hole that we had to cover. Additionally, the exterior crawl space access door was torn from its hinges (presumably to get the equipment in/out), but it was not replaced. There was also quite a bit of dirt dig up around the opening in our front yard.

Neither of these items were mentioned to me by the workers, and we were left to find them in subsequent days. I would have appreciated them saying they needed to cause the damage to make the repairs so that we would have known about them, rather than finding them ourselves.

These are things that were left to us to repair, with the biggest one being the outside crawlspace door and dig dirt.

5 stars Customer since 2018

Our heat pump stopped working during that very cold and snowy week the technician was was at my house within a half hour of my calling. He was able to fix the problem quickly and got things going. .he was polite and careful not to get any dirt in the house. I would definitely use them again

5 stars Customer since 2017

Nice overall people to deal with, professional.

5 stars Customer since 2015

Great Service

5 stars Customer since 2018

Efficient and thorough

5 stars Verified customer

I had an outstanding experience with Boer Brothers. Our technician, Anthony, was knowledgable, timely, and overall extremely professional. He explained what he was doing to fix my heating system and why he was doing it in that manner. He called to alert me exactly when he would be arriving and was at my home right on time. My daughter has been a client of the Boer Brothers and also had a superb experience. Thanks to all of the staff and the technicians.

5 stars Customer since 2017

Eric came out to look at my min-split unit which Boer Brothers installed in August. I could not get it to heat. Eric ran several diagnostics and found the system to be in perfect shape. He showed me how to reset the unit and how to operate the remote correctly. The unit is now working perfectly.

5 stars Customer since 2017

Pleased with Boer Brothers! On time, courteous, and knowledgeable.

5 stars Customer since 2016

The person you sent was excellent. He spent a long time on the issue and fixed it. Thanks!

5 stars Verified customer

Excellent customer service and technical expertise!