97.6% would refer friends and family to us

5 stars Customer since 2018

Efficient and thorough

5 stars Verified customer

I had an outstanding experience with Boer Brothers. Our technician, Anthony, was knowledgable, timely, and overall extremely professional. He explained what he was doing to fix my heating system and why he was doing it in that manner. He called to alert me exactly when he would be arriving and was at my home right on time. My daughter has been a client of the Boer Brothers and also had a superb experience. Thanks to all of the staff and the technicians.

5 stars Customer since 2017

Eric came out to look at my min-split unit which Boer Brothers installed in August. I could not get it to heat. Eric ran several diagnostics and found the system to be in perfect shape. He showed me how to reset the unit and how to operate the remote correctly. The unit is now working perfectly.

5 stars Customer since 2017

Pleased with Boer Brothers! On time, courteous, and knowledgeable.

5 stars Verified customer

So far everything is going well

5 stars Verified customer

The winter PM service was great. However, I wish the tech would have warned me about the condensation pipe drain on the outside of the house freezing. My service was done before the recent week of below freezing weather. I asked the tech if there was anything I need to prepare for the winter since this is my first year living in a colder climate. The heater stopped working (thanks to the float switch activating the water did not breach the drain pan). I went in the attic and the drain pan was filled with water. I called and you said no one could come out until Wednesday (this was Saturday night). This is not the techs fault that we had cold weather. I just I wish I was advised to install some kind of pipe heater, insulation, or whatever. I ended up cutting several feet of frozen pvc (not sure why there is 3-4 foot of pvc drain pipe with elbows-must be some kind on NC code) and sitting outside in the cold with a heat gun to defrost the rest of the pipe. Fortunately, this worked and my family had heat on the coldest night so far this winter. The next day temps went back up. All is good!

5 stars Customer since 2017

They were able to come out the same morning I called to fix my upstairs furnace. Their expectations were accurate, they arrived on time, and resolved my problem that day. I've had nothing but good experiences with this group.

Even payment is easy and I can do it using mobile pay options from an emailed invoice.

5 stars Verified customer

Best customer service! I recommend Boer Brothers whole heartedly.

5 stars Customer since 2015

Boer Bros. was recommended to us several years ago, and we have older HVAC systems which they have kept running efficiently. We have always found them to be prompt, thorough and efficient and heartedly recommend their services.

5 stars Customer since 2018

Good customer service