2243 Old Brick Rd
Glen Allen, VA 23060

Mon: 9:00AM - 7:00PM

Tue - Thu: 9:00AM - 8:00PM

Fri: 9:00AM - 6:00PM

Sat: 9:00AM - 4:00PM

Sun: 12:00PM - 5:00PM

97.3% would refer friends and family to us

4 stars Customer since 2016

My experience at the salon and with Sandra were excellent - 5 stars or more! Sandra, you're wonderful!!

However, I didn't find out that I wouldn't be meeting with the person I normally schedule appointments with UNTIL AN HOUR BEFORE I GOT THERE, and only because I called to say I was going to be five minutes late. I travel to this location specifically to meet with that person, and I was informed that this person was "no longer working for the salon.". (I knew this person was about to move and was hoping to see her one last time, as I was told was possible when I called to make the appointment two weeks prior).

The person I spoke to in reception said they "tried to call me" the previous day. I'm sorry, I don't know how you "try to call someone," you either call them or you don't. Also, this person tried to imply it was my phone's issue, not the salon's (though, I had just received a confirmation text a day before that), and if someone had "tried to call," I didn't receive a missed call or a message, nor did this person confirm that a message had been left.

I'm normally not one to be so petty, but this is the SECOND time this salon has used the excuse of "trying to call me." Leave me a voicemail, please! They used to call and leave voicemails to confirm appointments prior to the text confirmation system, so I know they're able.

Also, please accept some responsibility for it! After working it out that my phone was working fine, the person in reception mentioned that they had actually had some issues with their phones at the salon the previous day, and perhaps that was the issue. Again, not my problem nor my phone's fault. Then I was thanked for my patience and flexibility with the situation. Ok....

As mentioned, once you get to the salon, it's top-notch, but I'm a stickler for clear communication and I don't feel like I can say I've had that in my last few phone-interactions with Bombshell.

5 stars Customer since 2015

Love Hannah!

5 stars Customer since 2013

As always, Nika was incredible! I hadn't dyed my hair in 6 years, and I was nervous about putting color on it again. I had no reason to be nervous because Nika gave me the most beautiful balyage highlights! I've gotten so many compliments on my hair and I give all the credit to Nika :)

5 stars Verified customer

Always so friendly and professional. Makes an awkward situation much easier!

5 stars Customer since 2017

A very relaxing experience

5 stars Verified customer

Kimber (Bombshell Short Pump) was absolutely awesome! This was my first time waxing, and she made me feel at ease all the while doing a wonderful and nearly painless wax!

5 stars Customer since 2013

I just love Nika (I hope I'm spelling her name right). I love her cuts and her honesty. I didn't schedule a brow wax, but was in desperate need of one, it was so great that they were able to squeeze one in for me!

5 stars Customer since 2015

As always, a great experience. This time, a new look. Thank you Stephanie.

5 stars Customer since 2016

Again, I am very pleased with Tracy. Friendly and I have awesome results. Thank you!!

5 stars Verified customer

She was fantastic