97.3% would refer friends and family to us

5 stars Customer since 2013

they are good at what they and good time wise at getting me my truck back

5 stars Customer since 2017

Always excellent service at Bonded!!

5 stars Customer since 2016

I really appreciate Dave M's (and Bob's, when he picks up the phone) courteous, professional manner, knowledge, and recognition. They make me feel like a loyal customer. The work is always thorough and reasonable. The customer appreciation follow up is beyond remarkable. Thank you for making me feel like Bonded is "my" shop.

Bonded Transmission replied:

Brad,

We use each interaction as a teaching moment going forward, when Maureen doe a follow up phone call if there are any concerns she is sure to make the responsible part aware of the feedback.

-Mike

4 stars Customer since 2014

Service was great always been treated good as a customer should

Bonded Transmission replied:

Bil, We appreciate your continued patronage.

Mike

5 stars Customer since 2018

I had a very positive experience with this company. They recently serviced my older model Jeep which had been off the road for several months. They were excellent with communication as we discussed my vehicle's repairs. I got quick feedback via phone, e-mail and text. Quality of their work was excellent. My repairs took a bit longer than I thought, but I understand this given that it was 2003 vehicle with multiple needs. Thanks for getting my Jeep Wrangler back on the road! I will be touch again this fall abour repairs for another car.

Bonded Transmission replied:

We do our best to keep people in the loop so that they are aware of the status of the repairs. So repair take longer than others and seeing as the vehicle had been idle for some time it was a little more involved to priorities what was mandatory and what was optional. We appreciate your business.

-Mike

5 stars Customer since 2018

I had a good experience with my Jeep. It needed extensive work and had been off the road for some time. The team at BT worked with me to figure out which repairs were needed immediately, and which could be deferred. I found the staff to be personable, and good at reaching out to me as a customer. My old Jeep is running well now. My only concern is that it took a long time to get parts and then complete the job. This may be because it's a 2003 vehicle. Even though it took longer than expected, the technicians were very responsive about keeping me updated. I will be going back to BT with my next repair for the Jeep and my other car.

Bonded Transmission replied:

We appreciate your candor and your time to do a review. There were a few pieces for your Jeep that we were able to save you some money on by shipping them in vs ordering them through the dealer. We will be more attentive to the time frame going forward.

-Mike

5 stars Customer since 2011

Thank you for the excellent service in fixing my 20 year old Ford van. Everyone there is first rate. I very much appreciate it.

Bonded Transmission replied:

Jim,

Happy to help you keep the van running and will do so until between the 2 of us that we decided that repairs are not and investment in long term use but an expense.

-Mike

5 stars Customer since 2017

They are very professional... the problem was diagnosed correctly, and the car was repair quickly . A great local business..

Bonded Transmission replied:

Flavia,

We pride ourselves on doing the correct thing in every situation regardless of responsibility and I appreciate your support.

-Mike

5 stars Customer since 2017

Thank you! Amazing job guys! I hope I will do other repair car.

Bonded Transmission replied:

Sergiy,

Happy to help you keep the BMW running.

5 stars Verified customer

Great servoce, great prices and car eas ready on time.

Bonded Transmission replied:

We appreciate your business.