The staff were all polite and professional. The assistant was very thorough and thoughtful with her parts in the exam....and Dr. Bonilla was genuine in his care and concern....and reassuring that I was in good hands...and had chosen the right dentist...!!
As always, Dr. Bonilla and his staff took extraordinary care of me, making sure I was comfortable and put at ease. Dr. Bonilla always explains everything before he starts working on me and also as he is doing the procedure. He is the best dentist I have ever had in my 65 years. His staff is efficient, smart and very kind and considerate == especially if you are fearful of a procedure. I so appreciate Dr. Bonilla and his staff. He is the best dentist in the D.C. area.
Welcoming and professional staff sets the immediate tone of courtesy, competence and caring. Dr. Bonilla and his staff are knowledgeable, professional and instill confidence in the patient’s understanding of the dental procedures. Everything that transpires is communicated effectively.